Cab5000
Unit 10, Advance Business Park Burdock Close Cannock Staffs, WS11 7FG, United Kingdom, 08456 430982, sales@cab5000.co.uk
Advantages
http://www.cab5000.com
17:37 05-Sep-2010
 |
Advantages of the Cab5000 System |
For You:
* very easy to use
* tailored to your needs
* the original & still the best!
* different versions at different costs for different needs
* full training & backup
* continuing support & upgrades, including 24-hour helpline
* you choose: full colour, black & white/ green/ amber computer screens
* fully integrated Booking & Dispatch system
* fast response times
* powerful computers
* your working area is neatly divided into "plots" or "zones"
* security passwords protect sensitive information & deny unwelcome people !
* fully operational backup machine can be added to system
* choice of dispatching screen layouts
* system integrates with radio base-set for vehicle plotting
* every plot named & numbered
* important double-plotting facility for extra efficiency
* fast look-ahead of advance bookings for today, tomorrow, next 4 weeks
* Long-Term look-ahead: choose any day of the year & receive immediate & full list of all advance bookings for that day - essential for Xmas, local shows, etc.
* can distinguish between 'private hire' & 'black cabs' on any look-ahead
* fully licensed to use A-Z data
* you can easily add/ delete/ modify addresses yourself
* you can easily add/ delete/ modify "well-known locations" yourself
* you can easily add/ delete/ modify customer accounts yourself
* full leasing available at competitive rates
* look-up jobs by date, or time, driver, address, etc.
* release yourself from paperwork
* computers, terminals, printer, vehicle location subsystem, etc. all brand new with full warranty, maintenance, etc.
* maximum security: all programs & data held in 3 separate locations as well as at at your site
* proven performer with all workloads - from 1 car to 300 cars
* after many years of development, our oldest customers have now been fully operational for over 10years
* training is particularly effective with Cab5000, using basic, simple screens that are easy to understand and use
* we have great experience of vehicle location and Data Units
* we offer both voice and "Data dispatch", which are fully compatible with Cab5000
* all dispatched jobs are stored and can be viewed at any time
* private hire and "black cabs" can be treated separately if you wish
* you control how far in advance you want jobs to be presented to the dispatcher
* full address re-plotting facilities
* each job says which telephonist took the booking
* jobs can be viewed on- or off-line
* there are both 'key' features and 'luxury' features
* 'job-feeding' eliminated, as all dispatches are monitored
* improves management control
* see how much work you did, when & where. Discover your best & worst areas for work
* over 30 million bookings processed, nationwide
* prices from less than £1 per week per car for the software rental
* all systems include delivery, installation, etc.
* you choose your bookings limits depending upon how many cars you have out (eg: higher on Friday night, lower on Monday morning)
* password protection & security
* no more paperwork !
* faster & more efficient flow of jobs
* increased efficiency
* helps ensure your drivers arrive on time, thereby increasing customer satisfaction & increasing your level of account work
* up to 300 drivers can be registered on the system - more if you wish
* friendly help messages appear on all screens
* all modified or cancelled jobs are marked so you can check for operator errors
* find how much work each driver has done each day
* can print-off listings of all jobs, account customers, etc.
* at any time, both before, during & after installing Cab5000, you may ring us with your suggestions & ideas, and we are committed to performing all reasonable updates as part of our licence agreement
For your Telephonists:
* they know how busy each plot is
* they know where all the cars are
* they can query / modify / cancel jobs without disturbing the dispatcher
* the computer helps them to give cost estimates to customers
* no need for local knowledge
* they know how many jobs are due & when
* they can view jobs many hours ahead
* pick-up addresses entered quickly using special fast indexing method
* they can use 'well-known locations' (pubs, clubs, restaurants, etc)
* they can code jobs for 'black cabs'
* regular/repeat bookings entered once only & thereafter automatically presented to dispatcher on correct day & time
* multiple jobs are booked only once eg: wedding parties
* can assign important notes or descriptions to any job
* can mark a job 'cancelled', 'no customer response' etc.
* pre-booked & 'as soon as possible' jobs
* can make bookings for any time in the future, even months ahead
* cost estimates for long journeys
* large numbers of jobs can be booked quickly via a rapid address entry system
* all bookings logged & monitored - can be recalled in seconds
For your Dispatcher:
* he or she knows where how busy each plot is
* s/he knows where all the cars are
* need for experience & specialist local knowledge is reduced
* anyone can be a dispatcher
* he knows how many jobs are due & when
* he can view jobs many hours ahead
* a driver's last 4 jobs are easily found and analysed
* matches jobs to cars automatically
* for smaller operations, he can take bookings also
* fast free-calling option
* driver can send request codes to dispatcher without using valuable air-time eg: "please repeat the house number", or,
* on data systems press a button to have all the details of the last job automatically displayed for him, without disturbing the dispatcher
* full display of which cars in which plots, and their order within a plot
* full display of what every car is doing: busy with a passenger, clear to accept a job, etc.
* can query drivers and jobs
* can 'skip' cars or jobs
For your Account Work:
* dispatching system integrates fully with account package
* jobs priced by miles, waiting time, etc. or prices entered manually
* multiple rates for different account customers
* can process 1300 customer accounts, or more if you need them
* design your own invoice layouts, or use ours
* prints and displays customer invoices, showing details of all jobs, total cost, VAT, etc.
* prints and displays driver statements, showing details of all his jobs
* produces faster, well-documented, more accurate invoices and so helps you to be paid faster
* produces customer statements showing outstanding invoices, late-payers, etc.
* invoice recovery / amendment / re-print features
* reminder of jobs yet to be invoiced