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Advantages

Advantageous
Advantages of the Cab5000 System



For You:

* very easy to use

* tailored to your needs

* the original & still the best!

* different versions at different costs for different needs

* full training & backup

* continuing support & upgrades, including 24-hour helpline

* you choose: full colour, black & white/ green/ amber computer screens

* fully integrated Booking & Dispatch system

* fast response times

* powerful computers

* your working area is neatly divided into "plots" or "zones"

* security passwords protect sensitive information & deny unwelcome people !

* fully operational backup machine can be added to system

* choice of dispatching screen layouts

* system integrates with radio base-set for vehicle plotting

* every plot named & numbered

* important double-plotting facility for extra efficiency

* fast look-ahead of advance bookings for today, tomorrow, next 4 weeks

* Long-Term look-ahead: choose any day of the year & receive immediate & full list of all advance bookings for that day - essential for Xmas, local shows, etc.

* can distinguish between 'private hire' & 'black cabs' on any look-ahead

* fully licensed to use A-Z data

* you can easily add/ delete/ modify addresses yourself

* you can easily add/ delete/ modify "well-known locations" yourself

* you can easily add/ delete/ modify customer accounts yourself

* full leasing available at competitive rates

* look-up jobs by date, or time, driver, address, etc.

* release yourself from paperwork

* computers, terminals, printer, vehicle location subsystem, etc. all brand new with full warranty, maintenance, etc.

* maximum security: all programs & data held in 3 separate locations as well as at at your site

* proven performer with all workloads - from 1 car to 300 cars

* after many years of development, our oldest customers have now been fully operational for over 10years

* training is particularly effective with Cab5000, using basic, simple screens that are easy to understand and use

* we have great experience of vehicle location and Data Units

* we offer both voice and "Data dispatch", which are fully compatible with Cab5000

* all dispatched jobs are stored and can be viewed at any time

* private hire and "black cabs" can be treated separately if you wish

* you control how far in advance you want jobs to be presented to the dispatcher

* full address re-plotting facilities

* each job says which telephonist took the booking

* jobs can be viewed on- or off-line

* there are both 'key' features and 'luxury' features

* 'job-feeding' eliminated, as all dispatches are monitored

* improves management control

* see how much work you did, when & where. Discover your best & worst areas for work

* over 30 million bookings processed, nationwide

* prices from less than £1 per week per car for the software rental

* all systems include delivery, installation, etc.

* you choose your bookings limits depending upon how many cars you have out (eg: higher on Friday night, lower on Monday morning)

* password protection & security

* no more paperwork !

* faster & more efficient flow of jobs

* increased efficiency

* helps ensure your drivers arrive on time, thereby increasing customer satisfaction & increasing your level of account work

* up to 300 drivers can be registered on the system - more if you wish

* friendly help messages appear on all screens

* all modified or cancelled jobs are marked so you can check for operator errors

* find how much work each driver has done each day

* can print-off listings of all jobs, account customers, etc.

* at any time, both before, during & after installing Cab5000, you may ring us with your suggestions & ideas, and we are committed to performing all reasonable updates as part of our licence agreement


For your Telephonists:

* they know how busy each plot is

* they know where all the cars are

* they can query / modify / cancel jobs without disturbing the dispatcher

* the computer helps them to give cost estimates to customers

* no need for local knowledge

* they know how many jobs are due & when

* they can view jobs many hours ahead

* pick-up addresses entered quickly using special fast indexing method

* they can use 'well-known locations' (pubs, clubs, restaurants, etc)

* they can code jobs for 'black cabs'

* regular/repeat bookings entered once only & thereafter automatically presented to dispatcher on correct day & time

* multiple jobs are booked only once eg: wedding parties

* can assign important notes or descriptions to any job

* can mark a job 'cancelled', 'no customer response' etc.

* pre-booked & 'as soon as possible' jobs

* can make bookings for any time in the future, even months ahead

* cost estimates for long journeys

* large numbers of jobs can be booked quickly via a rapid address entry system

* all bookings logged & monitored - can be recalled in seconds


For your Dispatcher:

* he or she knows where how busy each plot is

* s/he knows where all the cars are

* need for experience & specialist local knowledge is reduced

* anyone can be a dispatcher

* he knows how many jobs are due & when

* he can view jobs many hours ahead

* a driver's last 4 jobs are easily found and analysed

* matches jobs to cars automatically

* for smaller operations, he can take bookings also

* fast free-calling option

* driver can send request codes to dispatcher without using valuable air-time eg: "please repeat the house number", or,

* on data systems press a button to have all the details of the last job automatically displayed for him, without disturbing the dispatcher

* full display of which cars in which plots, and their order within a plot

* full display of what every car is doing: busy with a passenger, clear to accept a job, etc.

* can query drivers and jobs

* can 'skip' cars or jobs


For your Account Work:

* dispatching system integrates fully with account package

* jobs priced by miles, waiting time, etc. or prices entered manually

* multiple rates for different account customers

* can process 1300 customer accounts, or more if you need them

* design your own invoice layouts, or use ours

* prints and displays customer invoices, showing details of all jobs, total cost, VAT, etc.

* prints and displays driver statements, showing details of all his jobs

* produces faster, well-documented, more accurate invoices and so helps you to be paid faster

* produces customer statements showing outstanding invoices, late-payers, etc.

* invoice recovery / amendment / re-print features

* reminder of jobs yet to be invoiced